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SkinBB is India’s First Audited Skincare Marketplace, enabling informed choices through science and expert insight.

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Shipping & Delivery Policy

Last updated Jan 1, 2026

Please carefully review our Shipping & Delivery Policy before purchasing products from SkinBB. This policy applies to all orders placed through our platform.

Shipping & Delivery Options

We offer standard shipping for orders placed on SkinBB. In some cases, a third-party supplier, seller, or logistics partner may manage inventory and be responsible for shipping your products.

Free Shipping

We offer free shipping on all orders above ₹500.

Shipping Charges

For orders below the free shipping value, applicable shipping charges may be displayed at checkout before you confirm your order.

Shipping Method

Estimated Delivery Time

Standard Shipping

3 to 7 business days

Once your order is placed, you may receive additional shipping details such as dispatch confirmation, tracking information, and estimated delivery updates.

Please note that all delivery timelines are estimates only and may vary depending on your location, courier partner, product availability, holidays, weather conditions, or other factors beyond our control.

Order Processing

After your order is successfully placed, it will be processed for confirmation, packaging, and dispatch. Once the order is shipped, tracking details may be shared with you via SMS, email, or on your order detail page.

Delivery Delays

If your order is delayed due to any reason, we will notify you as soon as possible and provide a revised estimated delivery date wherever available.

International Shipping

Currently, we do not offer international shipping. Orders can only be delivered within India.

Incorrect Address or Delivery Issues

Please ensure that your shipping address, contact number, and order details are accurate before placing the order. SkinBB will not be responsible for failed or delayed delivery caused by incorrect or incomplete address details provided by the customer.

If you notice any issue with your shipping address after placing the order, please contact our customer support team as soon as possible. Address changes may only be possible before the order is shipped.

Contact Us

For any questions or concerns regarding shipping, delivery, or order tracking, you can contact our customer support team:

Phone: 1800-410-4646

Email: support@skinbb.com